Suddenly I have a text/message box attached to my mouse pointer. It displays current focus info and is very annoying as it obscures other items on the screen. How can I turn this off? It seems to be profile related as no other users are affected with this problem. is there a hotkey or registry setting to solve this issue?
Hi, Thank you for posting your query on Microsoft Community. I understand that you receive a message near to mouse pointer. We will assist you to resolve the issue. To assist you better, I would like to know the exact message that you receive. As an initial troubleshooting step, I suggest you to uninstall and reinstall the mice driver and check if it helps to resolve the issue. 1. Press "Windows key + X" and click on "Device Manager". 2. In the list of devices, you should see the Display Drivers. (Display Adapters) 3. Right click on the device and then select "Uninstall". 4. In the uninstall dialog, make sure you select the option to delete the driver package from the system. This causes the driver package installed earlier to be deleted. 5. In the Action menu of Device manager, select "Scan for Hardware changes" option. This will cause the device driver to be reinstalled. Once the driver is installed, close all windows and restart the computer. If the issue persists, I would like you to attach the screenshot of the message that you receive. Refer: How to include a screenshot in your post. http://answers.microsoft.com/en-us/windows/wiki/windows_other-windows_programs/how-to-include-a-screenshot-in-your-post/2594b08e-32a3-476a-85a6-b021181be7e4 Hope the information helps. Let us know if you need further assistance. We will be happy to help. Thank you.
The message box contains focus information and is only appearing in my profile. The box reads "progman" if I am on the dektop, "ieframe" if I am in Internet explorer, "rctrl_renwnd32" when in outlook, etc. It generally just indicates the program associated with the window the mouse is on. This does not appear in other users profiles. I assume I have activated an option somehow but I cannot turn it off. The box is attached to the bottom right of the mouse pointer and follows persistently. I have checked mouse and explorer registry settings of different user profiles (HKCU), but cannot determine any significant differences. I can create a new user and transfer my things, but there must be a way to turn this "feature" off in my existing profile.
Hi, T hanks for the update. I suggest you to include the screenshot of the message that you receive. I also suggest you to place the computer in a clean boot state and check if the issue persists. A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows 8.1, Windows 8, Windows 7, or Windows Vista. You may also troubleshoot or determine what conflict is causing the problem by performing a clean boot. http://support.microsoft.com/kb/929135 Applies to Windows 10 Disclaimer: After you have finished troubleshooting, follow these steps from section "How to reset the computer to start as usual after clean boot troubleshooting" to reset the computer to start as usual. Let us know if you need further assistance. We will be happy to help. Thank you.
Below is a screenshot of the problem The item in the red circle is what is attached to the bottom right of the mouse pointer. The screenshot does not show the actual cursor arrow. It follows the mouse and indicates the app at the current location, in this case "Progman". A clean boot did not solve the issue in fact I made this screenshot while in the clean boot. Again, this is only when in my normal profile. I created a new user and it does not occur when logged in as the new user. Something in HKCU must be triggering this messagebox, but I cannot find the regkey responsible. Thanks for the help !!
Hi, Thank you for the update and I apologize for the late response. Please perform SFC scan and check if it helps. System File Checker (SFC) is a utility in Microsoft Windows that allows users to scan for and restore corruptions in Windows system files. Perform System File Check (SFC), and then check if this fixes the issue. Press the Windows button + X on your keyboard, a mini dialogue box will appear. 2. Choose Command Prompt (Admin). You must run the command prompt in Administrator level. 3. On the command prompt type sfc /scannow and hit enter. 4. If everything went okay and no errors were found, restart your computer and see if the issue re-occurs. Let us know if you need further assistance. We will be happy to help. Thank you.